Hey! If your LG phone screen is unresponsive after a drop, we can narrow down what broke (or what just got “confused”) using safe checks only — no risky disassembly and no “wipe everything” advice.

First, a quick safety check (because impact damage can sometimes affect the battery): do you notice swelling, a lifting back cover, unusual heat, or a sharp chemical smell? If yes, stop testing and don’t keep charging.

If not, tell me what you’re seeing right now — any of these descriptions fit?
• Screen lights up but touch doesn’t work (you can see the lock screen, but taps/swipes do nothing)
• Part of the touchscreen is dead (top/bottom/one side won’t respond)
• Ghost touches (touches happen by themselves) after the drop
• Black screen but phone vibrates/rings (phone is on, display isn’t)

And when you can: what LG model (Velvet, G8/G7, V series, Stylo, K series), and how did it land (flat on screen, on a corner, or on the side)?

That “display works but touch doesn’t” detail is super useful. In plain English, your screen has two jobs:
• Display layer: shows the picture (brightness, colors, icons).
• Touch layer (digitizer): detects your finger input.

After a drop, it’s possible for the phone to still show an image while the touch layer stops responding. It can be hardware (impact/pressure) — but we’ll also rule out the easy stuff that can mimic it, like a stuck accessory, a wet/dirty surface, or a temporary touchscreen glitch.

Before any deeper logic: do you have a screen protector on it, and is the phone in a tight case that could be pressing the edges? Also, did the drop happen right after it was in a cold/warm environment (condensation can mess with touch temporarily)?

Perfect — that gives us two low-risk variables to test.

Here’s a safe diagnostic order I like for an LG touchscreen not working after a fall (it’s “simple” because we’re not changing anything permanent):
1) Case-off test (pressure check): Remove the case for a few minutes. Some cases can press the edges after an impact and make touch behave weirdly.
2) Clean/dry test (surface check): Wipe the screen with a soft, dry microfiber cloth. If the protector has micro-cracks or an air gap, it can interfere with touch in a way that looks like full failure.
3) Restart test (glitch check): A forced restart won’t fix hardware, but it can clear a frozen touch driver after a shock.

Since your touch isn’t working, you might not be able to slide the screen normally. Quick question: do the side buttons still respond (volume changes, power button locks/unlocks), and does it still vibrate if you plug in a charger?

That’s actually an important clue: the phone is alive and responding to hardware inputs, but the touch layer isn’t reporting taps. That leans toward a digitizer/touch controller path issue — but we’ll keep it diagnostic and careful.

Let’s do two comparisons that don’t require you to navigate menus much:
• Edge pattern: Is touch totally dead everywhere, or do you ever get a single tap to register near one edge/corner? (Some impact damage kills only part of the touch grid first.)
• Display behavior: Any flicker, lines, “ink blotches,” or discoloration after the drop? Even if the glass looks fine, those can suggest the display stack took a hit.

Also, since you can’t type a PIN, here’s a safe question: were you using a pattern, PIN, or fingerprint? Sometimes you can still unlock with fingerprint, which helps with testing — but don’t change security settings right now; we just want to know what options you have.

Got it — and you’re right about the PIN-after-restart behavior; that’s normal security behavior on Android.

With touch dead everywhere and the image looking normal, the most “Bing-credible” approach is to separate two possibilities:
1) Touch input isn’t reaching Android (digitizer/touch controller/flex issue from the drop).
2) Android is running, but a software layer is blocking touch (rare after a drop, but screen overlay/accessibility features can sometimes confuse people).

Here are safe checks that don’t require you to unlock (or that use external input as a diagnostic):
• USB OTG mouse test (diagnostic): If you have a USB-C OTG adapter and a basic mouse, you can see whether Android responds to pointer clicks. If a mouse works while finger touch doesn’t, it supports “touch layer issue” rather than the phone being frozen.
• Emergency screen responsiveness: When you press the power button, does the screen wake instantly every time? If wake is consistent, the system isn’t “crashing”; it’s specifically touch input missing.

Not everyone has an OTG adapter, so tell me what you have handy: can you try case-off + screen wipe, and do you have access to a USB-C OTG adapter (even borrowed)?

That’s consistent: “screen wakes reliably + buttons work + touch fully dead” after a drop often indicates the touch digitizer (or its connection) isn’t functioning — even if the glass looks okay.

Still, there are two gentle checks worth doing before you assume it’s a screen replacement, because they cost nothing and don’t increase risk:
1) Protector reality check: If the protector has even a tiny crack or has lifted, it can cause touch issues. You don’t have to peel it off immediately, but look closely along the edges for lifting or spidering. If it’s damaged, removing it can be a useful diagnostic step.
2) Edge pressure check: With the case off, make sure nothing is pressing the edge of the screen (debris, warped case lip). Don’t press the screen to “force” it — just remove external pressure sources.

If those don’t change anything, the next safe question is about severity and urgency: was it a hard drop (tile/concrete), and did it land on a corner near where the small chip is? Corner impacts can break the touch grid without obvious cracking.

Totally fair to be cautious. Removing a protector is usually safe, but if you’re unsure, it’s okay to stop at “we gathered evidence.”

Based on what you described — tile impact, corner chip, display image normal, touch completely unresponsive — the evidence points more toward impact-related touch hardware than a simple software glitch. That doesn’t mean you should keep experimenting; the safest next steps are about protecting the device and making recovery easier:
• Avoid repeated charging/heat stress while testing (just use normal charging).
• Back up what you can if you’re already synced (Google Photos/Drive), because if the touch layer is out, getting into apps later can be harder without external input.
• Consider the OTG mouse as a diagnostic/workaround if you need to unlock and back up locally — it’s a clean way to confirm the phone is operational without forcing the screen.

The main thing I’d avoid is any advice that involves opening the phone or “pressing” around the screen. If the next symptom becomes ghost touches, random taps, or any swelling/heat, stop and get it checked sooner rather than later.