LG phone won’t join my home Wi-Fi — it keeps saying “Saved” or “Connecting”
Steve H.
Reviewed for technical accuracy
Specialities: LG phone Wi-Fi won’t connect, “Saved / Disabled” loop, wrong password vs router settings, WPA2/WPA3 compatibility, 2.4GHz vs 5GHz issues, MAC randomization.
Home Wi-Fi works for others but not your LG? Common reasons + safe checks (password, router security, 2.4GHz/5GHz, saved network, time/date)
Technician
Trust moment: Let’s start with the safest checks first. I don’t want you changing a bunch of settings at once or doing anything that could lock you out of your router.
First question: what changed recently — new internet router, a new Wi-Fi name, a firmware update on the router, or a phone update?
Technician
Quick, low-risk checks (no changes yet):
• Does your phone show “Wrong password” at any point, or does it only say Saved/Connecting?
• Are you trying the main home Wi-Fi name, or a “Guest” network?
And what LG model is it, roughly (Stylo, Velvet, G-series), if you know?
Technician
Before we go deeper, one simple observation: do you see two Wi-Fi names for your home (sometimes one ends in 5G), or only one name?
Technician
Trust moment: I don’t want you to keep re-typing passwords over and over. That can create more confusion if the saved info gets mixed up.
Safe check: tap the home Wi-Fi name you’re trying to join. Does it show any extra note like “Secured”, “WPA2”, or “WPA3”?
Technician
Let’s collect two clues that don’t require “router admin” access:
• When it fails, does your LG show Saved immediately, or does it spin on Connecting for a while first?
• If you move closer to the router (same room), does the behavior change at all?
(And if you want to keep reading later, this kind of “one device won’t connect” pattern can also show up with other Android issues like slow charging or overnight battery drain — but we’ll stay focused on Wi-Fi.)
Technician
Next safe check is on the phone only: please look at your Date & time setting. If it’s far off, secure Wi-Fi can fail quietly (it’s surprisingly common). Is your time and date correct today?
Also, do you have Private MAC or Randomized MAC enabled for that Wi-Fi network? Some routers don’t handle it well with older phones.
Technician
Some phones can “hide” their Wi-Fi identity for privacy. Most routers handle it, but a few home routers get confused and the phone ends up stuck on Saved. This is why it can look like a phone problem when it’s really a compatibility hiccup.
Trust moment: I don’t want you to toggle lots of things quickly. One change at a time, and we can always put it back.
Before we change anything: do you have a Guest Wi-Fi option at home? Sometimes guest networks use simpler settings and can be a safe “comparison test.”
Technician
If it still won’t join guest either, then we look more at the phone’s saved network entry and Wi-Fi system state.
While you try, watch for exact wording: does it say Saved, Disabled, or Authentication problem?
Technician
So now it’s more likely a “main network rules” issue: security mode (WPA2 vs WPA3), a router feature that separates devices, or a saved-password entry that doesn’t match the main network anymore.
Two safe next checks on the phone side (no router login needed):
• “Forget” the main Wi-Fi network entry, then try joining it again once (carefully re-typing the password).
• If your router has two bands, try the non-5G name first (often 2.4 GHz).
If you want related reading later: Android consent screens and camera black screen issues can also be “one setting changed” problems — similar idea, different symptom.
Technician
If the main Wi-Fi still refuses after that, the remaining question becomes: is the router using a security option your older LG can’t negotiate (like WPA3-only), or a device-control feature that blocks it on the main network while guest is allowed.
If you note exactly what happens after “Forget and rejoin” (Saved vs wrong password vs connects then drops), you’ll have the key detail to fix it without guessing.
Quick answer: the accepted fix
Accepted first approach when an LG phone won’t join home Wi-Fi: use safe comparison tests to confirm whether it’s a saved network entry, a router “main network” setting, or a compatibility mismatch (often after a router swap).
What usually helps most (safe steps):
• Try joining the Guest Wi-Fi (if available) as a comparison; it often uses simpler settings.
• “Forget” the main Wi-Fi entry and re-join once with the correct password (this doesn’t affect photos or apps).
• If there are two Wi-Fi names, test the non-5G one first (often more compatible for older phones).
• Confirm the phone’s Date & time is correct and Airplane mode is off (small issues can block secure sign-in).
• If only the main network fails but guest works, the next clue is usually the router’s security mode (WPA2/WPA3) or device-control settings.
Why this can happen even when your internet works on other devices
If your tablet, TV, or laptop connects fine, it’s tempting to assume the phone is “broken.” But an older LG can be the only device that struggles when the router was replaced, updated, or set to a newer security mode. Another common cause is a saved Wi-Fi entry that no longer matches the router (same name, new settings), so the phone loops on “Connecting” then “Saved.” Separating main Wi-Fi vs guest Wi-Fi is a safe way to tell if it’s a router rule issue versus a phone Wi-Fi issue.
What to check first: saved network, 2.4 vs 5 GHz, router security, and simple phone-side checks
Start with phone-side checks that are easy to undo: confirm the time/date is correct, check that Airplane mode is off, and try a “forget and rejoin” once so you’re not fighting a bad saved entry. If your router shows two Wi-Fi names, older phones often behave better on the non-5G (2.4 GHz) network. If guest Wi-Fi works but main Wi-Fi fails, that points to main network security (WPA2/WPA3), band steering, or device control settings on the router rather than a hardware fault on the phone.
iPhone not charging — gentle troubleshooting tips for seniors
Most charging problems are cable/adapter wear, lint in the port, moisture alerts, heat protection, or a wireless pad alignment issue.
Best approach: change one thing at a time. Start by comparing a different outlet and power adapter, then try a known-good cable. Check the port with a light for obvious lint and avoid sharp tools. If wireless charging works (especially with the case off) but the cable doesn’t, that’s a strong clue. If the phone shows a moisture warning, stop charging and let everything dry naturally.
Disclaimer: This information is AI-generated and intended for general guidance only. Avoid making multiple system changes at once. For device-specific steps, consult a verified expert on Whizz-Tech or the manufacturer’s support before making decisions.
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FAQ
Why did my LG phone stop connecting to my home Wi-Fi suddenly?
This often happens after a router swap, router update, or a change in Wi-Fi security settings. A saved network entry can also become “stale,” so the phone loops on Connecting/Saved. If guest Wi-Fi works but the main network doesn’t, it’s usually a main-network setting issue rather than a phone failure.
Did this happen after a router update or changing the Wi-Fi password?
It can. Even if the Wi-Fi name looks the same, the router may have changed security mode or created separate 2.4 GHz and 5 GHz networks. A safe first step is forgetting the saved network on the phone and joining again once with the correct password.
Is this a phone problem or a router setting problem?
If other devices connect but the LG won’t, it can still be router-related (especially with older phones). The cleanest clue is whether your LG can join the guest network. If it can, the phone is capable of connecting and the main network settings are the likely blocker.
Can I check this safely at home without resetting everything?
Yes. You can safely check date/time, confirm Airplane mode is off, try the guest network, and “forget and rejoin” the main Wi-Fi entry. Avoid making many changes at once, so you know what helped. If the router settings are the cause, you’ll want one careful change rather than trial-and-error.
Sources
- LG Support — Troubleshooting Wi-Fi issues on your LG phone
- Google Help — Connect to Wi-Fi networks on Android
- Google Android Help Community — Wi-Fi not working properly (common checks)
Filed under: Internet, Wi-Fi & Mobile Data
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