Technician helping troubleshoot Motorola phone screen brightness not working

Steve H.

Reviewed for technical accuracy

Specialities: Android and LG phone heat warnings during camera use (camera app closes, “battery temperature too high,” video recording stops, overheating.

LG camera overheating warning? Common reasons + safe checks (after update, while charging, in sunlight)

Technician avatar Technician
Hi — I can help. When an LG phone shows a camera overheating warning, it’s usually the phone protecting the battery and camera sensor from getting too hot.

We’ll do this in a calm, low-risk order. I don’t want you to push the phone harder, or keep recording, and accidentally make the heat problem worse.

First, quick clarification so I know which warning you’re seeing:
A) “Battery temperature too high” or “Exit camera” / camera closes by itself.
B) “Device too hot” / “High temperature detected” while using the phone.
C) The camera works, but the phone becomes very hot and performance drops.

Can you tell me:
• Which LG phone model (even roughly, like “LG Velvet” or “LG V-series”)?
• Did it start after an system update, a new camera app update, or a new case/charger?
• Does it happen during photos, video recording, or only when using flash / zoom?
Customer
I’m not very technical. I just want to take pictures, but it pops up saying it’s too hot. I get worried because I don’t want the phone to break or catch fire.
Technician avatar Technician
That worry is completely understandable, especially when the phone uses strong words like “temperature” or “warning.”

Trust moment: I’m not going to tell you to ignore the warning or “force” the camera to work. These messages are meant to prevent damage, so we’ll respect them and check safe causes first.

Two gentle questions (no changes yet):
1) Was the phone charging when you used the camera (even a car charger)?
2) Was it in a warm place (sunlight, near a heater, in a pocket, inside a thick case)?
Customer
Yes, it was charging in the car. And it started recently, maybe after an update. The camera app sometimes closes and I see something like battery temperature too high.
Technician avatar Technician
That pattern fits a very common situation: camera + charging + car heat can raise temperature quickly. Video recording is especially demanding (camera sensor + screen + processor), and charging adds more heat.

Safe check 1 — Confirm if it’s “camera-only” or “phone-wide”
When the warning appears, does the rest of the phone still work normally (calls, messages), or does the whole phone slow down / dim / shut off? This helps us tell whether it’s mainly the camera workload or a broader overheating condition.

Also: do you notice it more with 5G, bright screen, or using maps at the same time?
Customer
The phone still works, it just gets hot and the camera stops. I was using maps and trying to record a video. I also have a thick case because I drop things.
Technician avatar Technician
You didn’t do anything wrong — you basically combined the three biggest heat makers: navigation + video + charging, and the case can trap heat like a warm coat.

Trust moment: I don’t want you to “test” this by recording again immediately while charging. First we cool things down and reduce heat sources in a safe way.

Safe check 2 — Low-risk cooling (no settings changes)
• Stop charging while you use the camera (for now).
• Move the phone out of direct sun and let it rest with the screen off for a bit.
• If you’re comfortable, remove the case temporarily so heat can escape faster.

Important: don’t put it in a freezer or on ice (moisture is risky). Just a cool, dry place is best.
Customer
Okay. But why did it start after an update? It feels like my LG phone suddenly became more sensitive.
Technician avatar Technician
That can happen, and it doesn’t automatically mean the phone is failing.

After an Android or LG system update, a few things may change:
• The camera app may use a different processing method (better quality, but more heat).
• Background services can run for a day or two (syncing, optimizing apps), which adds warmth.
• Battery protection rules may become more strict, so you see warnings sooner.

Safe check 3 — Timing
If it’s only been a short time since the update, we watch whether it improves after the phone finishes “settling.” If it’s getting worse week by week, that’s a different story.
Customer
Is it hardware or just settings? I’m afraid the battery is bad. I don’t want it to be dangerous.
Technician avatar Technician
Good question. Many “camera overheating” messages are caused by conditions (charging, heavy camera use, warm environment), not a broken part.

That said, there are a few warning signs where we treat it more seriously:
• The phone gets hot even when you’re not using it.
• You notice a swollen battery (back cover lifting, screen separating).
• The phone shuts down repeatedly with “high temperature detected.”

Trust moment: I don’t want you to keep using it if you see swelling or a burning smell — that’s when you stop and get it checked. If you don’t see those signs, we can focus on safe troubleshooting first.
Customer
No swelling or smell. It mostly happens when I try to record longer videos. Sometimes indoors too, not just outside.
Technician avatar Technician
That detail matters: long video recording can heat up many phones, especially if the camera is set to high quality (like 4K), using stabilization, or using the flash.

Safe check 4 — What changed recently?
Think about the last week or two:
• Did you install a new app that uses the camera (WhatsApp, Facebook, TikTok, scanning apps)?
• Did you start using a new charger or a faster “quick charge” plug?
• Did storage get very full (phones can run hotter when they’re low on space)?

We’re not going to reset anything yet — just identifying likely triggers.
Customer
I did install a couple of apps. Also, my storage is almost full because of photos. And I use a cheap charger at home sometimes.
Technician avatar Technician
That gives us several safe, practical suspects — and the good news is these are often fixable without repair.

Safe check 5 — Reduce extra heat sources (still gentle)
• For now, use the camera while not charging.
• If you can, try an original/quality charger for a day (cheap chargers can run hotter).
• Close other heavy apps when using the camera (maps, games, video calls).
• If storage is nearly full, consider backing up some photos (a crowded phone can feel slower and warmer).

We’re not “doing a full fix” yet — just creating a safe test so we can see which factor is pushing it over the temperature limit.
Customer
Can I keep taking quick pictures, or should I stop using the camera completely?
Technician avatar Technician
If the phone is cool and you’re just taking quick photos, that’s usually okay. The key is to stop if it warms up fast or shows the warning again.

A safer rule for seniors (simple and practical):
• If you see the warning, pause and let the phone cool before trying again.
• Avoid long video recording while charging.
• If the phone gets hot even during light use, that’s when we take it more seriously.

If you want, tell me the exact words of the warning (or what it looks like). LG and Android warnings vary, and the wording helps pinpoint the cause.
Customer
Thank you. I feel calmer now. I’ll stop recording while charging and I’ll try without the case. I’ll also check the charger and storage.
Technician avatar Technician
That’s an excellent, safe plan — and it gives you control without risky changes.

Next time it happens, note three things (even on paper):
• Were you charging?
• Were you recording video or taking photos?
• Was the phone in a warm place or inside a thick case?

Trust moment: If anything ever looks unsafe (swelling, strong heat at idle, burning smell), stop using it and get it checked. Otherwise, these careful checks usually reveal the real reason behind an LG camera overheating warning.

Quick answer: the accepted fix

Accepted first approach for an LG phone camera overheating warning: don’t push through the message — reduce heat safely and identify what’s triggering it.

What usually helps most:
• Let the phone cool down with the screen off in a cool, dry place (no freezer/ice).
• Avoid using the camera while charging, especially in a car or with a cheap charger.
• Temporarily remove a thick protective case and keep the phone out of sunlight.
• Close heavy apps (maps, video calls, games) before using the camera, especially for long videos.
• Watch for safety red flags (swelling, heat at idle, shutdown loops) and stop if you notice them.


Why LG camera shows an overheating warning (and why it can start suddenly after an update)

An LG phone camera overheating warning usually appears when the phone detects higher-than-normal heat around the battery or camera area. This often happens during video recording, using the phone while charging, using maps at the same time, or being in a hot environment (car dashboard, sunlight). After an software update, the camera app and background services can temporarily work harder, which can make the phone feel warmer and trigger “battery temperature too high” messages sooner. The safest approach is to reduce heat sources first, then identify the trigger (charging, case, apps, storage) instead of guessing.

What to check first: charging heat, thick cases, long videos, and background apps

Start with the simplest, most senior-friendly checks: is the phone plugged in, is it inside a thick case, and are you recording a long video or using a high-power app at the same time? Charging adds heat, a protective case can trap heat, and camera video processing can push the phone harder than regular use. If the warning mainly happens during the camera, it often points to workload and conditions rather than a broken part. If the phone gets hot even while idle or shows physical signs (like swelling), treat it as a safety issue and pause use.

LG phone camera overheating warning — gentle troubleshooting tips

Most camera heat warnings are triggered by charging, long video recording, warm environments, or background apps.

Best approach: stop the camera, let the phone cool in a dry place, and avoid recording while charging. Keep the phone out of direct sun and consider removing a thick case during camera use. If the warning started after an update, give the phone time to finish background optimizing, and watch whether the issue improves over the next day or two. If you ever notice swelling, burning smell, or the phone getting hot while doing nothing, stop using it and seek help.

Disclaimer: This information is AI-generated and intended for general guidance only. Avoid making multiple system changes at once. For device-specific steps, consult a verified expert on Whizz-Tech or the manufacturer’s support before making decisions.

Additional troubleshooting options


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FAQ

Why did my LG phone camera overheating warning start suddenly?

It often starts after an update, a camera app change, or a new habit like recording longer videos. Heat can also build up faster if you’re charging, using maps, or sitting in a warm car. A thick case can trap heat and make the warning appear sooner. Most of the time it’s a workload/conditions issue, not something you caused.

Can an Android or LG update cause “battery temperature too high” in the camera?

Yes, updates can change camera processing and background activity, which may increase warmth for a while. Some phones also become more strict about heat protection after updates. If it’s new, watch whether it improves after a day or two of normal use. If it keeps getting worse, we check other triggers like charging and apps.

Is it hardware, or just settings and usage?

Often it’s usage conditions: charging, long video recording, high screen brightness, 5G, or many apps running. Hardware becomes more likely if the phone overheats at idle, shuts down repeatedly, or shows swelling. If the warning only happens during the camera, it usually points to workload and heat buildup. A careful, safe test (without charging and without the case) helps separate the two.

Can this be fixed without going to a service center?

Many people reduce the warnings by avoiding camera use while charging, letting the phone cool, and reducing background load. Checking your charger quality and freeing some storage can also help in real life. Service is more important if you see swelling, burning smell, or frequent shutdowns. If you’re unsure, it’s safer to stop and ask for help rather than pushing through warnings.

Sources

Filed under: Camera Issues

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